Privacy

1. Introduction

83ok collects and processes personal data in connection with its online services and platforms. This privacy policy describes what data we collect, how we use it, when we disclose it, and the rights you possess under applicable data protection laws, including applicable provisions of the General Data Protection Regulation where those laws apply to you.

2. Information we collect

We collect information to provide, secure and improve our services. Categories include:

• Personal data: name, date of birth, nationality, residential address, government-issued identification, document numbers, contact details (email, phone), and payment information as necessary for transactions.
• Usage data: details of how you interact with our services, including login times, pages viewed, features used, language settings, and browser or device information.
• Geolocation and device data: IP address, location data, device type, operating system, unique device identifiers, network information.
• Communications data: records of correspondence with our support team and other service communications.

3. How we collect information

• Direct collection: when you register for an account, use our services, or submit information to us.
• Automated collection: through cookies and similar technologies during your visits to our platforms.
• Support and communications: when you contact our support channels or participate in campaigns and promotions.
• Third-party sources: only where lawful and with your consent or as permitted by applicable law.

4. How we use your information

• To operate and maintain your account and provide services you request.
• To verify identity and comply with Know Your Customer and anti-money-laundering requirements.
• To protect the security and integrity of our platform and prevent fraud.
• To process payments and manage financial transactions.
• To communicate with you, including confirmations, updates, and customer support.
• To conduct analytics, improve services, and tailor content, including marketing where permitted by law.
• To comply with legal obligations and to defend against legal claims.

5. Legal bases for processing

• Consent: processing based on your explicit consent for a specified purpose, which you may withdraw at any time.
• Legitimate interests: processing necessary to operate, enhance, or secure our services, provided such interests do not override your rights.
• Legal obligations: processing required to comply with applicable laws and regulatory duties.
• Vital interests: processing necessary to protect your life or the life of another person in emergencies.
• Contractual necessity: processing required to perform services you have requested or to fulfill contractual obligations.

6. Data retention

We retain personal data for as long as necessary to fulfill the purposes described in this policy and to comply with legal obligations. In particular, AML-related data may be retained for up to 10 years after account closure. Other data is kept for the duration of your active relationship with 83ok and for any period required to meet regulatory, tax, or auditing requirements. When data is no longer needed, we will delete or anonymize it, or retain it only in a secure, restricted form until deletion is possible.

7. Security

We implement technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, and destruction. Access to data is limited to personnel who need it to perform their duties. We employ industry-standard controls, including encryption for data in transit where feasible and regular risk assessments and incident response planning.

8. Cookies and tracking technologies

We use cookies and similar technologies to operate the site, understand usage, and tailor content. Our cookies practices are described in our cookies policy. You may manage cookies through your device or browser settings, noting that disabling certain cookies may affect service functionality.

9. Your rights

• Access: you may request copies of your personal data in our possession.
• Rectification: you may request correction of inaccurate or incomplete data.
• Erasure: you may request deletion of personal data in certain circumstances.
• Restriction: you may request restriction of processing in particular situations.
• Objection: you may object to processing based on legitimate interests or to direct marketing, where applicable.
• Portability: you may request transfer of your data to another controller or to you directly, where applicable.
• Withdraw consent: you may withdraw consent for processing based on consent, without affecting the lawfulness of processing based on consent before withdrawal.
• Complaints: you may lodge a complaint with a supervisory authority if required by law.

10. International transfers

We may transfer personal data to jurisdictions outside your country of residence. Where required, we implement appropriate safeguards (such as contractual clauses or other legally recognized transfer mechanisms) to protect your data and ensure an adequate level of protection.

11. Sharing and disclosure

• Service providers: we may share information with contractors and service providers performing functions on our behalf under strict confidentiality obligations.
• Legal and regulatory obligations: we may disclose information to authorities as required by applicable law.
• Business transfers: in connection with mergers, acquisitions, asset sales, or corporate reorganizations.
• Protection of rights: we may disclose information when necessary to protect the rights, property or safety of 83ok, users, or others.

12. Third-party websites and services

Our platforms may link to third-party sites or services. We are not responsible for the privacy practices of those third parties and their own privacy policies apply independently.

13. Minors

83ok does not knowingly collect personal data from individuals under the age of 18. If such data is discovered, it will be deleted promptly unless a higher age threshold applies by law, in which case we will comply with applicable parental consent requirements for gambling activities.

14. Rights requests and contact information

To exercise your rights or for questions about this policy, please contact support@83ok. We may require verification of your identity before fulfilling certain requests, in accordance with applicable law, and we will respond within required timeframes.

15. Changes to this policy

We may update this privacy policy. Material changes will be posted on our site with an updated effective date. Your continued use of our services after the effective date constitutes acceptance of the revised policy.

16. How to contact us

For questions or concerns about this policy or our privacy practices, contact support@83ok. If required by applicable law, we may provide a registered business address or data protection contact upon request.